Nick Khan’s position on social media has not changed. Speaking at Wednesday’s CAA World Congress of Sports in Los Angeles ahead of WrestleMania 42, Khan was asked about concerns over WWE bringing WrestleMania to Saudi Arabia next year. His response was consistent with a stance he has maintained publicly for years.
“I have never read X or Twitter as it relates to our business and I’ve certainly never read it regarding me. That is a vocal minority,” Khan said, per SportsBusinessJournal.
That echoes what Khan said ahead of WrestleMania 41: “As much as we listen to our audience, we won’t listen to social media and respond. We think it’s a small percentage of voices who have a big microphone or megaphone in front of them. It’s a mistake to respond to your business based off of that. You’ve got to base it off your gut and the results.”
Khan also revealed to moderator Abe Madkour that he is personally copied on every complaint that comes into WWE’s personalized fan service, but made clear that correspondence does not change how he operates the business.
“Some of the complaints are, ‘I didn’t like the match, you guys are pieces of shi*.’ And I go, ‘OK, I got it.’ Some are, ‘Hey, we had an obstructed view.’ OK, we’ll have you come to our next show. People are allowed to complain, but we don’t adjust our business based on complaints. We adjust based on ratings, revenue, relevancy,” Khan said.
Khan reiterated at the event that WrestleMania 43 in Saudi Arabia is still happening, describing the negative feedback on the decision as coming from a vocal minority. He has consistently framed WWE’s decision-making around what he calls his three Rs: ratings, revenue, and relevance.
